Terms & Conditions

Last updated: 1 January 2026

1. Definitions

'verhuurindex.be' or 'we': the service provider. 'Client' or 'you': the user. 'Tenant': the tenant of the property. 'Service': automatic index calculation, letter drafting and dispatch.

2. Applicability

These terms apply to all services by verhuurindex.be. By using our services, you accept these terms.

3. Services

Annual indexation calculation via the health index (Statbel), letter drafting, email dispatch (landlord in CC).

4. Client obligations

Provide correct and complete contract data. Report changes. Register the lease with the FPS Finance. Verify indexation is provided for in the contract. Follow up on tenant payments. Additionally, the client as landlord is fully responsible for obtaining the necessary consent from the tenant before sharing their personal data and contract information with our platform. The lease is a confidential document and the tenant may object to it being shared with third parties. We cannot verify whether this consent has been obtained. By using our service, the client confirms that they have the tenant's consent to share their contact details (name, address, email, phone number) and contract data, and that these may be used for annual indexation communication. The client indemnifies verhuurindex.be against any claims from the tenant arising from the absence of such consent.

5. Liability

We are not liable for errors due to incorrect client data; errors in Statbel indices; lease registration; verbal agreements between landlord and tenant; complex or atypical contracts; non-payment by the tenant. Our liability is limited to the amount paid for the service in the current year.

6. Pricing

Published on our website, incl. 21% VAT. Annual prepayment. Changes communicated 30 days in advance.

7. Duration and termination

Annual subscription per contract. Cancellation possible at any time. Current year remains active. No refunds.

8. Letter dispatch

By email (landlord in CC). We are not liable for undelivered emails (incorrect addresses, spam filters).

10. Intellectual property

All platform content is protected by copyright.

11. Force majeure

We are not liable in case of force majeure: technical failures, cyberattacks, legislative changes, pandemics, unavailability of Statbel data.

12. Applicable law

Belgian law. Courts of the district of Antwerp. ODR platform: https://ec.europa.eu/consumers/odr.

13. Refusal of clients

We reserve the right to refuse clients or to terminate the provision of services, without having to state a reason, subject to the applicable legal provisions.

14. Changes

We reserve the right to amend these terms and conditions. Changes are published on this page. In the event of substantial changes we will inform you by email at least 30 days in advance. By continuing to use our platform after a change, you accept the updated terms.

13. Contact

verhuurindex.be — Bergstraat 109 A, 2220 Heist-op-den-Berg — info@verhuurindex.be.

14. Informative nature and content liability

The information on this website is provided for informational and helpful purposes only and has not been legally reviewed. Rules on rent indexation may change and differ per region. When in doubt, always consult the official sources of your region or a legal professional. No rights can be derived from the content of this website. This website was moreover largely generated automatically using artificial intelligence (AI).