Privacy Policy

Last updated: 1 January 2026

1. Data controller

verhuurindex.be, Bergstraat 109 A, 2220 Heist-op-den-Berg, Belgium. Email: info@verhuurindex.be. We act as data controller under the GDPR.

2. Data collected

Landlord and tenant identity data, contract data (rent, dates, type, region, EPC), payment data, and technical data (IP, browser).

3. Purposes

Index calculation, letter dispatch, account management, invoicing, legal obligations, service improvement. Important: the tenant's personal data (name, address, email, phone number) and contract information are provided to us by the landlord. The lease is a confidential document. The landlord is solely responsible for obtaining the tenant's consent to share their data with our platform and for its use in annual indexation communication. We cannot verify whether this consent has been obtained and accept no liability in this regard.

4. Legal basis

Contract performance (art. 6.1.b GDPR), consent (art. 6.1.a), legitimate interests (art. 6.1.f), legal obligations (art. 6.1.c).

5. Third parties

Only: email providers, payment processors, hosting providers. We never sell your data. No transfers outside the EEA without safeguards.

6. Retention

Account data: up to 12 months after termination. Contract data: subscription duration + 7 years (accounting obligation). Technical logs: max. 12 months.

7. Security

Encrypted connections (SSL/TLS), secured servers in the EEA, access control, regular backups, security audits.

8. Your rights

Access, rectification, erasure, restriction, portability, objection, withdrawal of consent. Contact: info@verhuurindex.be (response within 30 days). Complaint: Belgian Data Protection Authority (GBA).

9. Cookies

Necessary, functional and analytical cookies (with consent). Adjustable via browser settings.

10. Changes

We reserve the right to amend this privacy policy. Changes are published on this page, stating the date of the most recent update. In the event of substantial changes we will inform you by email. By continuing to use our platform after a change, you accept the updated privacy policy.

10. Contact

verhuurindex.be — Bergstraat 109 A, 2220 Heist-op-den-Berg — info@verhuurindex.be.